Privacy and Security
OnClick Design values your privacy and aims to safeguard your personal information. To assist in achieving this we comply with the National Privacy Principles as per the Federal Privacy Act 1988.

Your Personal Information
Your use of the OnClick Design website determines the information that we collect about you.

We only collect personal information that is necessary for us to conduct our business as an online provider of goods; including information you supply when you sign-in to create a membership, when you make a purchase, and when you revisit the site.

Using and Disclosing Your Personal Information
As we respect your privacy any personal information collected will only be used to provide you with the services that you have requested, or to provide you with information about other services offered by us. As per the Anti-Spam laws in Australia, if you do not wish to receive information from us, you can unsubscribe at any time and we will add you to our Do Not Contact list.

Rest assured we do not, and will not, sell or rent your personal information to any other persons or companies under any circumstances.

The only instances where your personal information would be disclosed is when required or authorised by law; if you have consented to the release of your information; or for another purpose that you would reasonably expect related to the primary purpose of collecting that information.

Access to Your Personal Information
In most cases you may have access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the National Privacy Principles.

We encourage all requests for access to your personal information to be directed to the Privacy Officer by contacting us. We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information which is not currently in use may require further time before a response can be given. We may charge you a fee for access if a cost is incurred by us in order to retrieve your information, but in no case will we charge you a fee for your application for access.

In some cases, we may refuse to give you access to personal information we hold about you. This includes, but is not limited to, circumstances where giving you access would: be unlawful (e.g., where a record which contains personal information about you is subject to a claim for legal professional privilege by one of our clients); have an unreasonable impact on other people’s privacy; prejudice an investigation of unlawful activity.

We will also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings. If we refuse to give you access we will provide you with reasons for our refusal.

Correcting Your Personal Information
If you request us to do so we will amend any personal information about you held by us which is inaccurate, incomplete or out of date. If we disagree with your view about the accuracy, completeness or currency of a record of your personal information held by us, and you ask us to associate with that record a statement that you have a contrary view, we will take reasonable steps to do so.

Securing and Storing Your Personal Information
We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration.

In our business, personal information may be stored both electronically (on our computer system) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords protect all our electronic information. Likewise, we take all necessary measures to ensure the security of hard-copy information.

Disposal of Personal Information
Once your transaction is finalised, both the electronic and hard-copy information is securely archived. After a period of 7 years both the electronic and hard-copy information is destroyed.

For more information
If you would like more information about the way we manage personal information which we hold about you, or are concerned that we may have breached your privacy, please contact us.

Changes To Our Privacy Policy
From time to time it may be necessary for us to revise our privacy policy. Any changes will be in accordance with the Privacy Act 1988 and the National Privacy Principles. We may notify you about changes to this privacy policy by posting an updated version on our website.

If you require any further information about the Privacy Act 1988 and the National Privacy Principles, you can visit the Federal Privacy Commissioner’s website at www.privacy.gov.au